
Data and technology have the potential to transform the way governments operate and provide services to citizens. But bringing about change on this scale is never easy.
On the podcast, senior government and public sector leaders share inspiring stories of how they are paving the way to a better future. The series showcases actionable examples across education, artificial intelligence (AI), grants management, human services, workforce transformation, sustainable cities and more.
Dive in to discover the pathway to a better world for citizens.
Subscribe to the series by searching ’Leading into Tomorrow’ in your favourite podcast app.
Data and technology have the potential to transform the way governments operate and provide services to citizens. But bringing about change on this scale is never easy.
On the podcast, senior government and public sector leaders share inspiring stories of how they are paving the way to a better future. The series showcases actionable examples across education, artificial intelligence (AI), grants management, human services, workforce transformation, sustainable cities and more.
Dive in to discover the pathway to a better world for citizens.
Subscribe to the series by searching ’Leading into Tomorrow’ in your favourite podcast app.
Episodes

Monday Mar 09, 2026
AI Pioneers: How the UK government used AI to solve problems and gain trust
Monday Mar 09, 2026
Monday Mar 09, 2026
Governments should look for the best solution to a specific problem, not view AI as the answer to everything. That’s one of the main lessons shared by Dr Laura Gilbert CBE, previously Director of the Incubator for AI at No 10 Downing Street. Laura tells Sheena Thompson, Government and Infrastructure AI Co-leader, how the Incubator built trust through “competency and intent”. That meant sharing code, evaluations and failures, along with use cases to show it was acting in citizens’ best interests.
The conversation also covers the ethical implications of LLMs that are trained on data informed by local cultural norms. And Laura shares her aim of using AI to make the experience of government more human.
This is the fourth episode of AI Pioneers, a miniseries featuring speakers from pioneering government organizations identified in EY’s data and AI reports. Listen in for practical lessons from peers who have successfully moved from ambition to impact – scaling AI to transform their organizations and how they serve citizens. 20 mins

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