Data and technology have the potential to transform the way governments operate and provide services to citizens. But bringing about change on this scale is never easy. On the podcast, senior government and public sector leaders share inspiring stories of how they are paving the way to a better future. The series showcases actionable examples across education, artificial intelligence (AI), grants management, human services, workforce transformation, sustainable cities and more. Dive in to discover the pathway to a better world for citizens. Subscribe to the series by searching ’Leading into Tomorrow’ in your favourite podcast app.
Episodes
Wednesday Nov 13, 2024
Wednesday Nov 13, 2024
How can governments help businesses realize the benefits of artificial intelligence (AI) while gaining the maximum value from these game-changing technologies themselves? By creating a thriving AI ecosystem that works for government, business and citizens.
In this episode, Kiren Kumar, Deputy CEO of Singapore’s Infocomm Media Development Authority (IMDA), shares three steps to building such an ecosystem. He also gives examples of how the IMDA implements these steps, including by pre-approving AI solutions for small and medium-sized enterprises (SMEs).
Manik Bhandari, EY Partner and AI and Data Leader for ASEAN, joins Kiren for this enlightening conversation. The big takeaway: Just get started and grasp the opportunities of AI. These technologies are going to be a huge augmentation to companies if they play it right. But if they don't start playing at all, they will be disrupted.
In the AI in Government mini-series, government and public sector innovators dive into the transformative potential of AI in the public sector. Listen in to discover the possibilities AI offers for a better, more connected society. 19 mins
Wednesday Oct 30, 2024
Wednesday Oct 30, 2024
How can universities balance their innovation culture with applying artificial intelligence (AI) in safe, compliant, ethical and effective ways? Our host Tim Smith speaks to Christine Burns, CIO at the University of New South Wales (UNSW) in Sydney, and Alison Cairns, EY Oceania Education Leader. 15 mins
Thursday Oct 03, 2024
Thursday Oct 03, 2024
From errors in facial recognition to large-scale disinformation campaigns, the impacts of artificial intelligence (AI) “going bad” can be huge. But so can the positive effects of these transformative technologies. Ethical governance, with human oversight, can help governments realize the benefits and mitigate the risks. And by understanding the failures, we can know where to innovate.
Discussing this crucial topic with host Tim Smith is David Shrier, a futurist and Professor of Practice, AI & Innovation at Imperial College London. Also joining is Jeff Saviano, EY Global Emerging Technology, Strategy & Governance Leader and an appointed associate at Harvard University’s Safra Ethics Centre. 20 mins
Thursday Oct 03, 2024
Thursday Oct 03, 2024
Public sector organizations have been using artificial intelligence (AI) for longer than many people realize, to do things such as predict the weather and spot speeding drivers. Today, these technologies are helping organizations to operate more efficiently and personalize their customer service — and we’re still just scratching the surface of what they offer.
Discussing AI’s history, current use and future potential with host Tim Smith is Rajiv Peter, CIO at the housing association Notting Hill Genesis. EY LLP Technology Consulting Partner Naveen Thomas also shares his insights. 17 mins
Thursday Oct 03, 2024
Thursday Oct 03, 2024
The city of Paris has created a generative AI (GenAI) chatbot to make it easier for citizens to access social grants, while complementing — not replacing — the work of social workers.
Discussing this innovative solution with host Tim Smith are Victoria Louvet, Senior Product Owner and Project Manager at EY Fabernovel, and Jessica Chamba, EY Global Human Services Leader. 14 mins