Digital technology is creating new opportunities for governments to transform how they deliver public services. The challenge can often seem insurmountable but many have innovated to improve outcomes for the people they serve. In this podcast series, we share inspiring stories from leaders across government and the public sector who have transformed their functions, organizations and services. Join us to hear how leaders are using technology to deliver a better world for citizens.
Episodes
Monday Feb 05, 2024
Monday Feb 05, 2024
Successful grant programs demand a relentless focus on outcomes. Grant administrators must implement effective monitoring procedures and gather comprehensive information while grant recipients, on the other hand, want to enjoy a smooth customer journey.
In the second episode of the series, host Tim Smith talks outcomes with Michael Cooper, Senior Civil Servant, and Head of Defra’s Group Grants Hub, and Matt Wilson, EY EMEIA Grants and Relief Funds Management Leader. 14 mins
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